Career Spotlight: Claims Adjuster

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Considering a career in the insurance industry? There are so many different careers to choose from in the insurance industry, for all different interests, skills, and levels of education. If you want an in-demand career with room for growth, you may want to look into a career as a Claims Adjuster! Also known as a Claims Specialist, Claims Examiner, or a Claims Manager, Claims Adjusters are an essential part of the everyday functions of the insurance industry. 

claims adjuster

What Is a Claims Adjuster?

A Claims Adjuster examines and analyzes the details of insurance claims through forms and other records to determine the insurance company’s liability in injury or property damage. They may have to speak with medical specialists, agents, witnesses, police, and the claimants to compile information. They may also have to investigate property to determine the level of damage. Claims Adjusters are responsible for calculating benefit payments and approving the payment of claims.

Important Occupational Skills

The top skills needed to become an insurance Claims Adjuster include reading comprehension, written and spoken communication skills, problem solving skills, analytical skills including evaluation and decision making, and resource management skills. This job will require working with other people as well as on your own, so you need to be able to work well in both of those situations. You can see a more detailed list of occupational skills by looking at the Claims Adjuster Career Pathway.

Education Requirements, Opportunities for Advancement, and Earnings

An associate-level Claims Clerk or Claims Clerk Trainee can make between $20,000 and $35,000 annually. This level of employment requires a high school diploma or GED and brief on-the-job training. At the specialist level (Claims Adjuster Trainee, Claims Adjuster, Investigator, Senior Claims Adjuster), you can make between $30,000 and $75,000 annually. This level requires an Associate’s degree and moderate-term on-the-job training, or equivalent work experience. Finally, at the managerial level as a Claims Supervisor or Claims Manager, you can make between $50,000 and $100,000 annually. This level requires a Bachelor’s degree and related work experience.

There is plenty of room for growth and advancement within the claims adjuster field, and there are various certifications that you can get to help you advance. These include Associate of Life and Health Claims, Associate in Claims, and Accredited Insurance Examiner. You can obtain these credentials through the International Claims Association, American Institute for CPCU, and the Insurance Institute of America.

Ohio’s insurance industry is growing rapidly and always in need of new talent! If you are interested in working in the insurance industry as a Claims Adjuster, be sure to check out our Claims Adjuster Career Pathway. While you’re there, you can also check out the rest of our Career Pathways, or take our career survey to see which insurance career is right for you!


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