Administrative Assistant

What do they do?

Perform duties too varied and diverse to be classified in any specific office clerical occupation, requiring knowledge of office systems and procedures. Clerical duties may include a combination of answering telephones, bookkeeping, typing or word processing, stenography, office machine operation, and filing.

Click here to view the full Administrative Assistant Career Pathway.

Some typical job duties include:

  • Operate office machines, such as photocopiers and scanners, facsimile machines, voicemail systems and personal computers. 
  • Communicate with customers, employees and others to answer questions, share or explain information, take messages or orders and address complaints. 
  • Maintain and update filing, inventory, mailing database systems.
  • Open, sort and route incoming mail, and prepare outgoing mail.
  • Compile, copy, sort and file records of office activities and business transactions.
  • Compute, record and proofread data, records, or reports.
  • Complete work schedules, manage calendars and arrange appointments.

Most Important Occupational Skills:

Basic Skills

  • Reading Comprehension
  • Active Listening
  • Speaking

Technical Skills

  • Operation Monitoring
  • Operation and Control

Social Skills

  • Social Perceptiveness
  • Service Orientation
  • Coordination

 Systems Skills

  • Judgment and Decision Making
  • Systems Analysis
  • Systems Evaluation

Problem Solving Skills

  • Complex Problem Solving 

Resource Management Skills

  • Time Management
  • Management of Personnel Resources
  • Management of Financial Resources

Just the Facts

  • Salary range: $20,000-$100,000
  • Education and Professional Requirements: High school degree and short-term on the job training for entry, with associate's degree or multiple years related work experience for advancement. 
  • Possible career path: Office Clerk > Secretary/Administrative Assistant > Office Manager

Click here to view the full Administrative Assistant Career Pathway.