What do they do?

Plan, initiate and manage information technology (IT) projects. Lead and guide the work of technical staff. Serve as liaison between business and technical aspects of projects. Plan project stages and assess business implications for each stage. Monitor progress to assure deadlines, standards and cost targets are met.

View the Full IT Manager Career Pathway

  • Review project plans to plan and coordinate project activities.
  • Manage backup, security, and user help systems.
  • Develop computer information resources, providing for data security and control, strategic computing, and disaster recovery.
  • Consult with users, management, vendors, and technicians to assess computing needs and system requirements.
  • Provide users with technical support for computer problems.
  • Recruit, hire, train and supervise staff, or participate in staffing decisions.
  • Evaluate data processing proposals to assess project feasibility and requirements.

Basic Skills
Active Listening
Reading Comprehension
Critical Thinking

Technical Skills
Operations Analysis
Operations Monitoring

Social Skills
Coordination
Social Perceptiveness
Instructing

Systems Skills
Judgment and Decision Making
Systems Analysis
Systems Evaluation

Problem Solving Skills
Complex Problem Solving

Resource Management Skills
Time Management
Management of Personnel Resources
Management of Financial Resources

  • Salary range: $30,000-$100,000+
  • Education and Professional Requirements: Bachelor’s degree for entry, with a post-graduate degree and professional certification for advancement.
  • Possible career path: Computer Systems Analyst/Computer Support Specialist > Information Technology Project Manager > Chief Technology Officer

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