What do they do?

Analyze, test, troubleshoot and evaluate existing network systems, such as local area network (LAN), wide area network (WAN) and internet systems, or a segment of a network system. Perform network maintenance to ensure networks operate correctly with minimal interruption.

  • Install and configure wireless networking equipment.
  • Install network software, including security or firewall software.
  • Configure security settings or access permissions for groups or individuals.
  • Configure WAN or LAN routers or related equipment.
  • Evaluate LAN or WAN performance data to ensure sufficient availability or speed, identify network problems, or for disaster recovery purposes.
  • Identify causes of networking problems, using diagnostic software and equipment.

Basic Skills
Active Listening
Reading Comprehension

Technical Skills
Operations Monitoring

Social Skills
Service Orientation
Social Perceptiveness

Systems Skills
Judgment and Decision Making
Systems Analysis
Systems Evaluation

Problem Solving Skills
Complex Problem Solving

Resource Management Skills
Time Management
Management of Personnel Resources
Management of Financial Resources

  • Salary range: $30,000-$100,000+
  • Education and Professional Requirements: Bachelor’s degree or multiple years of work experience and professional certifications
  • Possible career path: Network Support Specialist > Systems/Network Administrator > Chief Information Officer/Chief Technology Officer

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